Privacy Policy

Last updated: January 2025

At Switchfin, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide

We may collect information you provide directly to us, such as:

  • Contact information (name, email address, phone number, company name)
  • Account credentials
  • Payment information
  • Communications with us
  • Information submitted through forms on our website

Information Collected Automatically

When you use our services, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • Log data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations
  • With your consent, send marketing communications

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Legal Requirements: If required by law or in response to valid legal requests
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Opt-out: Opt-out of marketing communications

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our services.

7. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your information remains protected.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Switchfin

Email: privacy@switchfin.ai

Website: https://switchfin.ai

Note: This Privacy Policy is effective as of the date listed above. For questions about how we handle your data or to exercise your privacy rights, please contact us using the information provided.

Have Questions?

We're here to help. Contact us for any privacy-related questions or concerns.

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